The Guest Experience (GX) Team at The Story — WONDER plays a vital role in making our guests feel welcome at Houston's First — whether they are first-timers or familiar faces. The hospitality we provide will help set the tone for what they are about to experience as they come to one of the three presentations offered on Dec 9 & 10, or to A Special Story on Thu, Dec 8, for our invited guests with special needs and their families.
Below is high-level information you'll need to know about serving on the The Story's GX Team. Once you have read it over — or if you are ready to go now — complete the registration form providing us with your contact information, the presentations at which you want to serve, your role preferences, and other information.
The GX Team at The Story has volunteers serving in the following roles at each presentation:
GX Team members are expected to attend one of two training sessions. If your schedule prevents you from attending either one, we can make other arrangements if needed.
GX Team members are expected to arrive two (2) hours before the presentation's start time and report directly to the Connection Center. When you may leave depends on the role you are assigned.
NOTE: If you serve at BOTH presentations at Saturday, dinner will be provided for you along with The Story's cast and crew.
On Thu, Dec 8, special need families will be invited to attend A Special Story just for them. The evening serves as the show's final dress rehearsal, but also as an opportunity for special needs families to experience The Story — WONDER. GX Team members will be needed that evening to help welcome and serve our guests, but you will not be expected to stay throughout the entire evening. You can indicate your interest in serving that night on the GX Team registration form.
During the presentations, volunteers may sit in any open seats along the back row of the Lower Level or the top row of the Balcony — assuming their assigned roles do not require them to be positioned elsewhere.